Effective Date: August 15, 2020

Privacy Policy

This privacy policy (the “Privacy Policy”) describes how and when Tahoe Surf & Sail Inc, DBA Elevation Surf Charters (“Company” “us” “we” “our”) collects, uses, and shares your information when you use and/or access the Company website located at www.elevationcharters.com (the “Site”), service(s), marketplace(s), and software, and any other website which this Privacy Policy is posted (collectively, with the Site the “Services“). This Privacy Policy explains the information gathering, use and sharing practices for the Services, including what information is collected, how that information is acquired, maintained, stored, shared and/or used, and your privacy choices. This Privacy Policy is independent from our offline personal data collection practices.

Consent

By using any of our Services, you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy.

What Types of Personal Information We Collect

In operating the Services, we may collect a variety of user-submitted information such as names, phone numbers, email addresses, mailing address, zip code, date of birth and other contact or identifying information or any other information that can be used to distinguish or trace an individual’s identity or permits a specific individual to be contacted physically or online (“Personal Information”). You may view the Site without registering or submitting any Personal Information, in which case we will be only collecting non-personal information (discussed below).

When We Collect Personal Information and What Types of Personal Information We Collect

When You Send Email Communications. When you contact us via e-mail or otherwise through the Services (including through the “contact” section of the Site), your name, e-mail address, and other Personal Information you use or submit to communicate with us will be subject to this Privacy Policy. The contents of your email communications including any information, resumes, ideas, concepts or inventions, will not be subject to this Privacy Policy. We may keep a record of your communications with us and use the contents of those communications for any purpose.

When you Sign Up for Newsletters or Sign a Waiver. When you sign up to receive our newsletters, you may be required to provide Personal Information such as your name, age and e-mail address. Additionally, when you (or your parent) signs our online liability waiver, you will be required to provide Personal Information.

Third Parties. We may also receive Personal Information collected by from our other third party partners, service providers and affiliates in order to facilitate transactions in connection with the your use of the Services and/or who we engage to provide services to facilitate the operation of the Services. All Personal Information collected by such third parties and shared with Company will be treated in accordance with this Privacy Policy by us, unless otherwise stated herein.

Other sources of Personal Information or data. If we receive Personal Information or data from you through our Services other than as described in this Privacy Policy, it will still be used and managed in accordance with this Privacy Policy, unless otherwise stated at the time you provide the information.

Please note, any information collected under this Privacy Policy may be associated with other information about you, whether by us or a third party service provider. For example, we may from time to time obtain data from third parties such as business partners or other companies and append it to existing user data to add more detail to the information we have about you.

What We Do With Personal Information We Collect

We may use and store your Personal Information to send you information about our Services, respond to your requests, communicate with you, answer questions, resolve concerns, facilitate use of the Services, facilitate transactions, to inform and notify you of new products and services (this may be our products or services, or our partners, sponsors or other third parties), send you service notifications, and to solicit your feedback and input. We may also use your Personal Information to send you marketing materials, (these may be about our products, services or our partners, or other third parties) newsletters, or other information related to the Services, and to improve the Services. In addition, we may use your Personal Information to verify your identity, to check your qualifications, optimize or improve our products and services and operations, detect investigate and prevent activities that may violate our policies or be illegal. We or the third party service provider may also add your Personal Information to our databases in order to inform you of upcoming offers or other information that may be of interest to you. We or a third party service provider may also collect and store your purchase information and associate it with other Personal Information held about you in order to personalize the services and relevant offers, including sending you relevant offerings and information.

When Do We Share Personal Information We Collect

Your Consent. We may share or disclose your Personal Information at your direction or with your consent.

Service Providers. We engage service providers to perform functions and provide core services to us related to the operation of the Services. We may share your Personal Information with such service providers subject to confidentiality obligations consistent with this Privacy Policy. For example, we may share certain Personal Information we collect with third parties such as providers of products, shipment processors, or other service providers.

Business and Marketing Partners. We may share your Personal Information with trusted third party partners who may use your Personal Information for their own marketing, advertising, or other purposes. However, we do not sell Personal Information to any third party.

Law and Harm. Notwithstanding anything to the contrary in this Privacy Policy, we may preserve or disclose your Personal Information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Company’s rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information. Additionally, we may disclose Personal Information in situations that we believe to be emergencies involving potential threats to the physical safety of any person or property if we believe that your information in any way relates to that threat.

Business Transfers. In the event that we are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your Personal Information may be sold or transferred as part of that transaction. The promises in this Privacy Policy will apply to your information as transferred to the new entity.

NON-PERSONAL INFORMATION

We collect anonymous information through your use of the Services. Anonymous information means information that does not directly or indirectly identify and individual user. We additionally may aggregate information collected from users (which may be Personal Information and/or anonymous information) about groups or categories of users, which does not identify and cannot reasonably be used to identify an individual user.

Automatic Collection. Whenever you interact with the Services (including emails), our servers automatically collect some information. This information may include domain names and IP addresses, date/time of access, referring page URL, and may also identify your computer and connection information, as well as information about your browser type and browser settings and (where possible) your geographic location. No personal information about you is revealed in this process. The Services may also use other methods to gather anonymous “traffic data” that does not personally identify you, but that may be helpful for marketing purposes or for improving the Services. We may keep track of how you interact with links across the Services, including our email notifications, third-party services and client applications, by redirecting clicks or through other means. We do this to help improve our Services, to provide more relevant advertising, track actions taken, and to be able to share aggregate click statistics such as how many times a particular link was clicked on.

Advertising and Analytics Services Provided By Others. We may allow other companies to provide analytics services and serve advertisements on our behalf across the internet and in applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information.

We use non-personal information collected through your use of the Services to help improve our Services, to help us understand the use of our Services, to help us better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, to improve our marketing services, for sales and marketing purposes, to customize our Services, and for other internal purposes. We may also use non-personal information collected through use of the Services for any purpose.

We may share or disclose your non-private, aggregated or otherwise non-personal information, such as the number of users who clicked on a particular link or how many users visit the Site and/or access the Services (even if only one did) with any third party for any purpose.

Our Policy Towards Children

Our Services are not directed to persons under 13. If you become aware that your child has provided us with personal information without your consent, please contact us at surf@elevationcharters.com. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child’s account unless we receive verifiable parental consent.

Your Privacy Choices

You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain features on our Services.

You may opt-out of receiving email communications and other marketing materials from us (or any third party email marketing service we may use) via link provided in each email or by e-mailing us at surf@elevationcharters.com Please note, if you do not wish for us to provide certain information to one or more of our service providers, we may be unable to complete a transaction you request. If you opt-out of receiving marketing emails, we may still send you other types of messages, such as purchase receipts.

You can notify us at any time by contacting us surf@elevationcharters.com that you want to edit, correct or remove (and therefore terminate our storage of) your Personal Information, and upon receipt of that notice, we will remove all information about you from our database.

We do not currently maintain any procedures for you to review the information that we collect about you; your only option at this time is to request alteration or deletion of all Personal Information about you in our databases.

Information Security

We restrict access to your Personal Information to Company employees, contractors, agents and third party service providers who need to know that information in order to operate, develop or improve the Services. These individuals and entities are bound by confidentiality obligations. This policy reflects the practices of any third party service providers that collect information that we use and store on our behalf.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Updates and Changes to this Policy

We may revise this Privacy Policy from time-to-time, without advanced notice to you. The most current version of our Privacy Policy will be posted to this URL. If we make changes to the Privacy Policy that we determine, in our sole discretion, are material, we will notify you either via email, if you have provided one, or by posting a notification on the Site. Once posted, the changes to the Policy will be effective immediately. By continuing to access or use our Services after changes have become effective, you agree to be bound by the terms of the revised Privacy Policy. If you do not agree with our Privacy Policy, please do not use our Services.

How We Respond to “Do Not Track” Requests- California Do Not Track Disclosures

We currently do not respond to Do Not Track signals sent by browsers.

Notice to California Residents

Under California law, California residents who have provided personally identifiable information to a company may have the right to request a list of all third parties to whom that company had disclosed such information for the third parties’ direct marketing purposes during the preceding calendar year, along with a list of the categories of personal information that had been so disclosed. If you are a California resident who would like information on how to exercise your rights concerning third party disclosures, you may send an email to us or contact us via postal mail at:

Tahoe Surf and Sail INC, DBA Elevation Surf Charters
[po box 243, Tahoe Vista, California 96148]
Attn: California Privacy Rights Administrator
Email: [surf@elevationcharters.com]

The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

Third Party Links

This Privacy Policy only addresses the use and disclosure of information by us. Other websites that may be accessible through this Services, including third party websites available through links on our Services (“Linked Sites”), have their own privacy policies and data collection, use and disclosure practices. We encourage you to familiarize yourself with the privacy statements provided by all third parties prior to providing them with information, as we have no control over, and are not liable for, their privacy practices.

Foreign Users

If you are outside the United States, by using the Services, you are consenting to having your Personal Information transferred to the United States.

LIMITATION OF LIABILITY

By providing us with any Personal Information you expressly and unconditionally release and hold harmless Company, its parents, subsidiaries, affiliates, related companies and their respective shareholders, owners, members, directors, officers, managers, employees and agents (collectively, the “Releasees”) from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected Personal Information. In addition, we cannot be held liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your Personal Information by any third parties who receive your Personal Information. We make no representations or warranty regarding any third-party’s use, collection or disclosure of your Personal Information.

Contacting Us

If you have any questions, concerns or comments about this Privacy Policy or the treatment of your Personal Information please email us at surf@elevationcharters.com.